FAQs

  • Hemphill's Mercantile offers three convenient delivery options: complimentary local delivery in Austin for orders over $100, a flat-rate delivery service across major Texas cities for a fee, and nationwide shipping through USHIP. Please follow this link to read more about our Shipping + Return policies

  • At its core, U-SHIP functions as a digital freight marketplace, leveraging technology to streamline the shipping process and match customers with transporters who have available space in their trucks or vehicles. This creates a win-win situation, where customers benefit from competitive pricing and transporters maximize their efficiency by filling empty cargo space.

    Read more on our U-SHIP page.

  • All orders typically ship within 7 business days. As we are a small business, when order demand is high there may be a slight delay. With exception to U-Ship which can take longer to be sent out. Please reach out for ay specific time frame request via our contact page or by emailing hemphillsmercanilte@gmail.com *additional rates may apply*

  • Please send us a message via out Get in Touch page and we will work quickly to remedy the situation.

  • Yes we do! Sign up and get more info here!