Shipping with U-Ship
At its core, uShip functions as a digital freight marketplace, leveraging technology to streamline the shipping process and match customers with transporters who have available space in their trucks or vehicles. This creates a win-win situation, where customers benefit from competitive pricing and transporters maximize their efficiency by filling empty cargo space.
U- Ship is a very easy to use shipping service but can be a little confusing if its your first time! Here is my step but step guide to ordering with us and using U-ship as your shipping method!
Reach Out: Once you’ve fallen in love with your dream antique furniture piece from Hemphill’s Mercantile look for the text in the listing that says “Ships with U-Ship” and start by sending us an email at hemphillsmercantile@gmail.com or via Get in Touch page. Make sure to include your address and any time constraints your have.
Custom Quote: We will then send over an invoice for shipping .Once you receive your invoice and want to move forward you can proceed by purchasing your item and paying your invoice. You must purchase the item and pay the invoice within 5 days of receive the invoice as shipping as prices do fluctuate as time goes on. If you miss the window feel free to reach back out and we can redo your quote.( We will only rewrite a quote 3 times)
Selection: From there we will confirm your shipping details with U-Ship, once its been selected by a currier we will email you with the date it is being pickup from us and will arrive to you.
Delivery: It is important to note that U-ship is a door to door delivery service only, IT IS NOT WHITE GLOVE. Your item is very well taken care of but, will only be unloaded off the truck and left at your door. If you have steps it will be left at the bottom of your steps. You will be responsible for bringing it into your home. Once it has been selected by a currier the date cannot be changed.
If you feel like U-ship is not the best option for you and would like to arrange your own shipping service we are more than happy to do what we can to accommodate.
